Returns & Refunds
We want you to be completely satisfied with your purchase. Learn about our return policy and how to process a return or exchange.
Return Policy Overview
Return Window
Items can be returned within 30 days of delivery. Items must be in original condition with tags attached.
Return Process
Contact us to initiate a return. We'll provide a return authorization and shipping label. Pack items securely and ship within 7 days.
Refund Processing
Refunds are processed within 5-10 business days after we receive and inspect the returned items. Original shipping costs are non-refundable.
Non-Returnable Items
Custom items, personalized products, and items marked as final sale cannot be returned. Digital products are non-refundable.
How to Return an Item
Follow these simple steps to process your return
Contact Us
Reach out via our contact form or email with your order number and reason for return.
Get Authorization
We'll review your request and provide a return authorization number and shipping instructions.
Ship Your Return
Pack items securely in original packaging (if possible) and ship using the provided label.
Receive Refund
Once we receive and inspect your return, we'll process your refund to the original payment method.
Additional Return Information
Exchanges: We're happy to exchange items for a different size or color, subject to availability. Contact us to arrange an exchange.
Damaged Items: If you receive a damaged item, please contact us immediately with photos. We'll arrange a replacement or full refund.
Wrong Items: If you receive the wrong item, we'll cover return shipping and send the correct item immediately.
Return Shipping: Return shipping costs are the customer's responsibility unless the return is due to our error (wrong item, damaged item).
Store Credit: In some cases, we may offer store credit instead of a refund. This will be discussed during the return process.
Need Help With a Return?
Our customer service team is here to help with any questions about returns, exchanges, or refunds.
Contact Us